Monday, September 17, 2007

ViaTalk

Well, it's been a rough time, but I finally have decent phone service
again. And to recap, I was on Sunrocket for about 2 years before the went belly up on me. During that fiasco, I had heard about ViaTalk, and it sounded like a good alternative. It had all of the features I was used too from Sunrocket. And, was even a bit cheaper. So, I signed up. And, so did everyone else... Which caused it to take FOREVER, it seemed like, for my service to be activated. I didn't have to wait for hardware because I could use my Sunrocket device instead of their own. But because I was dead in the water, thanks to Sunrocket, and because it was taking a long time for them to activate my account, I decided to try another Voip provider and dump Viatalk.

That worked, but there were some serious sound quality issues that I had not had before with Sunrocket. And, while setting up the other Voip proivder, ViaTalk finally activated my account. So, for fun, I thought I would try the Sunrocket device on ViaTalk and see what it sounded like. I would cancel the worse sounding one. I never got the chance to try that because when I reset the Sunrocket device, I lost access to the web interface. The Voip provider assures me that they didn't change the password to the unit, but because I wasn't able to get to the web interface, I'm guessing they are the ones that disabled that. And then throw in the fact that I didn't disconnect it from the outside world, I think Teleblend reset the unit completely. So, now I have a dead device. The Voip provider I was trying wanted $75.00 to ship out a device. And, ViaTalk wanted $40.00. And they were even going to rush it to me. So, I got the device and immediately started the process to transfer my number.

Now, 2 months later, I have stable phone service. My phone number transferred just fine. And, I'm canceling the other Voip provider. Luckily they had a "first month free" deal, and it isn't going to cost me much for all of this mess.

But I have a chance to save even more. ViaTalk has a referral deal where if I get 10 people to sign up, I will receive my service free of charge. For each account, I receive a 10% discount. Once you sign up, you'll have the opportunity too! So, if you would like to help save me a buck, leave a comment with your name and email address, or email me at rmorgan@boxbe.com and I'll get you an invite right away!